Lust after Designer Label is Universal
July 25, 2011 Category :News 0
The scandal-hit furniture dealer Da Vinci told its Chinese customers it was “sorry” and admitted failing to properly label the country of origin of some products and adequately train the sales staff, who sometimes misled customers, in a statement released on Friday.
Da Vinci said in a statement on its micro blog, on the Twitter-like Sina Weibo, that its products labeled as Italian are 100 percent authentic.
Early reports said that the Shanghai Administration of Industry and Commerce had found problems with the quality of two bedside tables bearing Italian brand Cappelletti’s label in Da Vinci’s warehouse in Shanghai’s Qingpu district.
In response to that allegation, Da Vinci said in its statement on Friday that it will refund customers or replace any furniture it sold that is proved by authorities to have poor quality.
Why are these consumers so upset? Because some of them spent USD 100,000 on bedroom sets, thinking they were made in Italy out of exotic wood or something. Some of the so-called designer lamp cost over USD 5,000. This furniture was insanely expensive, sold on this popular notion (in China) that high prices signal high quality, and that imports are better than domestic products.
When IP lawyers talk about counterfeits, a “tip-off” is a signal to the consumer about the origin of the goods. That Gucci bag sold for 45 RMB is a tip-off that it’s a fake. With a fraud like Da Vinci, there is a reverse tip-off. They sold cheap crap, pricing it high to signal the quality and origin of the goods.




























